ReturnPolicy
Peace of mind comes standard. If something is not right with your equipment, you have 7 days from delivery to let us know, and we will work with you to make it right.
- A simple, straightforward process
- Every request reviewed fairly
- Refund or exchange once approved
How Returns
Work
Three simple steps, with our team keeping you informed the whole way.
Reach Out
Contact our team within 7 days of delivery to start your return request.
Review
We look over your request and confirm the next steps with you.
Resolution
Once approved, we arrange a refund or an exchange, whichever suits you best.
What the Policy
Covers
Eligible
- Requests made within 7 days of delivery
- Equipment in its original condition
- Original documents and accessories included
- Requests made directly with our team
Not Eligible
- Damage resulting from use, misuse, or accidents
- Requests made after the 7-day period
- Missing parts, accessories, or documents
- Custom or specially configured orders
Good to
Know
A few common questions about returns. If yours is not here, our team is happy to help.
When does the 7-day period start?
It begins on the day your equipment is delivered or handed over to you.
How long does a refund take?
Once a return is approved, we process refunds as quickly as possible and keep you updated along the way.
What should I do if I notice an issue?
Get in touch with our team as soon as you can and let us know what you found. We will guide you through the next steps.
Need to start a return?
Contact SSSF Farm Management at 337-409-5111 or sales@sssffarmmanagement.com.
